The age of technology brings along a rapid flow into many areas of life. And therefore, needs increase, production accelerates, and products vary accordingly. These changes reflect on the dynamics of the sales processes as well. Many factors, such as the need to receive instant information, data flows, and feedbacks have a drastic influence on this change. Digitalization of workflows and teams requires managing sales processes successfully in order to satisfy the needs of the consumers and the needs of this age. Using digital assets and tools for the execution of daily operations at work comes along with this digitalization. Still, it is also necessary to build workflows that are aligned with the dynamics of the current digital world. Wonder how? Here are 5 benefits of digitalization in sales processes:
1- Increases efficiency by saving time
When integrated into the digital world, work items such as document management, data inputs, and feedbacks cease to be time-consuming ticks on the workflows of sales teams’ and managers’. It also enables instant access to mobile activities such as the collection of revenues, business follow-ups, and messaging via smartphones and tablets. Thus helps teams and managers save time. Besides, you can easily control sales, marketing, distribution, and audit teams. All these increase the productivity by reducing the time spent on routine workflows.
2- Facilitates the flow and sharing of information
Digitalization enables viewing of all the details of the steps in the sales process, regardless of time and place. Thus, while access to information and documents regarding the process is made instantly, sharing these documents within the team becomes much easier. At the same time, teams can share in real-time, even on critical issues such as product and market change, without leaving the field.
3- Allows you to prepare scalable plans
Digitalization in sales processes helps to scale up the activities of sales teams to a measurable level and to control field sales performance. It also supports you whilst analyzing the results obtained easily and maximizing internal sales profitability. In this way, it is possible to prepare a growth strategy based on solid foundations, design measurable business plans, as well as transfer complicated field works to sales teams in an understandable and applicable format.
4- Makes it easier for you to take action towards the target
In order to manage the customer management process successfully, it is necessary to provide instant coordination between the field team, target audience, central units and senior management staff. Thanks to digitalization, active, passive, and potential customers can be grouped according to different templates by determining the current route of the sales team and the targets that the relevant industry can target. All this makes it easier to determine target-driven steps much more precisely.
5- Reduces your carbon footprint
Digitalization isn’t about just making sales processes easier. It also helps protect natural resources and the environment by reducing the use of paper in document management and preventing unnecessary use of transportation vehicles by remotely planning the routes of crowded teams in the field. Thus, while the carbon footprint of companies decreases, the brand image becomes stronger. So, it can even grow into a step that will support communication efforts.
Who will help you?
In sales processes, having companions who will guide you through your digital transformation journey is as important as the digital transformation itself. Fieldscope re-designs all your sales processes from end to end, specifically for your company. So you just need to focus on your sales and customers.
Integrated and real-time sales management
With the control and analytics mechanism that the integrated system provides, Fieldscope enables you to manage your inventory in real-time. You can manage various actions from inventory details and product delivery to checking customer data and assigning tasks to field teams from a single hub. It also supports your purchasing, inventory management, and profitability thanks to business intelligence with reporting capability.
Data-driven approach
It allows you to manage all the data you need to succeed in your business on a single platform. Fieldscope enables you to measure KPIs that may affect your organizational productivity by collecting data from the field as well as to customize dashboard reports and align them with your business via the user interface. It allows you to control your current account data, increase the efficiency of your retail business, and secure sales continuity.
Allow you to manage your priorities on the field
It helps you prioritize by customizing different variables such as timing and frequency of visits. By doing this, Fieldscope allows you to save on resources by creating route plans for field teams as well as to prevent the delay or cancellation of customer visits.
Helps you increase your performance with meaningful insights
It supports you in measuring the performance of your field team derived from field data and developing a strategy by obtaining meaningful insights. It makes it easy for you to focus on effective customer management and satisfaction by meeting your field management needs such as reporting, operations, information sharing and competitive effectiveness.
Allows you to manage all your assets on a single screen
It helps you monitor and control the life cycle of all your movable or fixed assets. It allows you to manage the maintenance and repair work as well as to determine immediately when a replacement or an upgrade is needed.
Offers integrated sales communication
It supports you in having a networking ability from dealers to distributors by keeping all sales channels under control. By engaging in integrated sales communication with your business partners and conducting planning and reporting, it allows you to create meaningful insights for your B2B processes. It supports corporate software compatibility with open integration with all applications from ERP, CRM and accounting.