Sales processes play a decisive role in the sustainability of companies, with both the crowded teams needed and the scope of input-oriented activities. In the age of technology, digital transformation has affected every department, including sales. And with the pandemic period we are experiencing, it is picking up the pace. For the first time, it is crystal clear that digital transformation is a crucial factor for the continuity of companies.
Before the pandemic, some companies stated they were managing their digitalization processes well or preparing their businesses for digital transformation. But most of them were not end-to-end digital. In particular, the problems in sales processes affected the companies negatively. At this point, it became obvious that digital transformation does not consist of technological devices integrated into sales processes. In other words, a structure in which all business processes can proceed completely independently of space and be managed from end to end became a necessity. As of today, digital transformation continues to be a key player for the sustainability of professional life. Besides, it has the power to neutralize all business lines that reject it. Now let’s look at what the numbers say about this.
Recent surveys show sales managers in companies without digitalization spend at least 50% of their time in the company. Also, sales employees spend 39% of their time on meeting preparations and negotiation processes, and 34% to answer off-topic questions from customers and leads. These rates are more than twice the time spent with customers directly. These processes involve technological devices. But it doesn’t mean it’s digital transformation since the system is unmanageable end-to-end and not digital. From reporting, saving of time, productivity increase, accurate and fast decision-making to transparency and performance measurement, and the opportunities for working fast and mobile, there are many things to be restructured. This allows sales teams to spend 30-40% more time on their customers. Well then, on which workloads can digital transformation help you?
- Efficiency and performance measurement
- Easy and fast decision making with data
- Being independent of the salesperson with transparent and accurate data
- Seeing the data of all departments affecting the sales
- Giving product/price/campaign information fast
- Comparative analysis
- Quick response to the customer
- Automation of authorization and task delegation
- Efficiency of visits and project follow-ups
- Easy reporting and forecasting
- Seeing customer data such as order, shipment, debts, and invoiced sales instantly
Fieldscope, the most trustworthy business partner in your digital transformation
What you need in the field is specific to your business and industry. Moreover, it is always changing. Yet, when you have a reliable partner who can redesign every step of your digital transformation, all that’s left for you would be to focus on sales and your customers. Fieldscope keeps the pulse of the field for you while you are growing your business. How?
Keeps your sales integrated and manage them in real-time
Fieldscope allows real-time inventory management with the control and analysis mechanism provided by the integrated system. Managing a variety of transactions such as inventory details, product delivery, checking customer data, field activities from a single hub, Fieldscope supports your purchasing, inventory management, and profitability thanks to business intelligence with reporting capability.
Expands your marketing and sales processes with a data-driven approach
With the system it offers, you can manage all the data you need to succeed in your business on one single platform. Fieldscope helps you measure KPIs that may affect your organizational productivity by collecting data from the field, customize dashboard reports and align them with your business with its user interface. It allows you to control your current account data, increase the efficiency of your retail business, and secure sales continuity.
Manage your priorities on the field
It priorities different variables by customizing them, such as timing and frequency of visits. With Fieldscope creating route plans for field teams and helping you save on resources, you can prevent the delay or cancellation of customer visits.
Helps you increase your performance with significant insights
It enables you to measure the performance of your field team derived from field data and develop a strategy by obtaining meaningful insights. Meeting all your field management requirements such as reporting, operations, sharing information and effective competitiveness, it will enable you to be more customer-focus.
Allows you to manage all your assets on a single screen
It helps you monitor and control the life cycle of all your movable or fixed assets. It supports you in managing the maintenance and repair activities and detects when a replacement or an upgrade is needed immediately.
Offers integrated sales communication
It helps you have a networking ability from dealers to distributors by keeping all sales channels under control. By engaging in integrated sales communication with your business partners and conducting planning and reporting, Fieldscope enables you to create meaningful insights for your B2B processes. It allows you to have compliance with enterprise systems with open integration with all applications from ERP, CRM to accounting.
Carries all your product information just a click away
While it enables you to see all product information on a single screen, your field teams can view all product-related information such as the price and stock availability and inform the customer, and close deals anytime, anywhere.
Makes it easy for you to keep track of your strategic investments
You can access data whenever you need it so you can be ahead of your periodic field checks and manage your time efficiently. Allowing you to have instant access to your data, Fieldscope helps you share it within the organization and manage your investment efficiently.
