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Sales Operations: How to track and interact with your sales

Professionals have to rethink the efficiency of their sales operations, which they have to manage with field and inside sales teams, depending on the uncertain competition conditions with the pandemic.

The main goal of brands is to bring their products and services together with the target audience in the fastest and most profitable way possible. Sales operations need new tools and new methods with changing market conditions. For example, the Covid-19 pandemic, which affects companies on a global scale, is rapidly changing the purchasing behavior and consumption trends of individuals and institutions Professionals have to rethink the efficiency of their sales operations, which they have to manage with field and inside sales teams, under the uncertain competition conditions with the pandemic.

Selling doesn’t just mean profitability for companies. At the same time, many other business needs, such as obtaining accurate and competitive market information for brands, providing a strong brand experience to the customer, making decisions about product and service investments faster, and providing sustainable and qualified services, depend on well-defined and operated sales actions.

Managing people is the key to success 

Innovative technologies that support the talented salesperson’s ability to make a successful sale, play an important role in the success of sales operations today. Customers, with their consumption habits and lifestyles, also have a say over the fate of products and services today. For many reasons, sales are among the business operations with the highest human dependency compared to other business processes.

Many corporate needs, from managing sales teams to tracking sales in the field and accurate customer information, can only be met with the right solutions.

The digital toolbox of the powerful sales teams FieldScope is the most indispensable assurance for brands seeking sales success in the field with its advanced SaaS features that meet all sales-related business needs and have all the advantages of a human interface.

Customer visit is not just a visit

For example, business opportunities can turn into strong sales with properly managed customer visits in a well-defined sales operation. The customer visit is also an important step in the company’s future product and service investments. Brands’ ability of properly managing their customers, especially in the field, enable them to gain new business opportunities and understand the expectations of the consumers in terms of obtaining a strong customer experience.

Ability to realize actions which could turn into profitability like measuring interest in competitors, understanding customer expectations for your own products and services analyzing sales trends across the field depends on supporting the sales force with the right tools such as FieldScope.

Turn your customer visits into profitability 

Increasing the positive perception of the brand in the field, FieldScope, has a multiplier effect on the performance of the field sales team with its advanced SaaS features.

With its rich form options and communication features on mobile devices, FieldScope eliminates all routine work that burden the sales representative. Thus, sellers can focus more comfortably on their communication with customers and business opportunities.

FieldScope enables the seller to recommend product and service alternatives through digital catalogs during the sales phase. This, in turn, enables quick assessments for cross and up-selling opportunities.

The advanced features of FieldScope enables the sales team to constantly interact with the product and service management. They offer significant flexibility to sales representatives in tracking stock and inventory.

Connected to the mobile application, sales representatives can see not only the stocks but also the products that customers have placed in the sales basket and can place orders whenever they want. Sales representatives who list the customers in the field on ScopeField can also view the customers and completed visits with their locations on the map.

In terms of sales management, it is very easy with FieldScope to monitor the performance of the teams in the field based on team and person. With FieldScope, you can easily track the status of sales performance on location basis, distribution of customers and future sales.

With its sustainable sales-oriented architecture, FieldScope makes your profitability in customer visits measurable.

You can support sales operations with events, campaigns and promotions and ensure that the entire team in the field is immediately informed of these developments.

Providing strong touches between your customers, prospects, field sales team and your brand, FieldScope can turn the field into a fertile farm for you with its artificial intelligence supported analytics features.

FieldScope offers a flexible and scalable solution to managers and entrepreneurs with an ergonomic interface that accelerates order and delivery processes, dynamic route planning infrastructure and powerful performance management of the field team.

We have a lot more to say about the miracle of sales and FieldScope, of course.

TR