Privacy Policy

Introduction

Fieldscope is a SaaS platform developed and offered by Labdroids. Fieldscope is the next-generation business tool for enterprises specializing in field service management. Companies can use Fieldscope if they are looking for a scalable and flexible B2B platform for sales force automation, B2B e-Commerce and field execution from one collaborative space.

Fieldscope is committed to protecting the privacy of its users. This privacy policy explains how Fieldscope collects, uses, and shares user data.

Data Collection

Fieldscope collects user data in the following ways:

• Account creation: When you sign up for Fieldscope, we ask you to provide your name, email address, phone number, and company information. This information is used to create and manage your account.
• Field tasks: If you create or complete field tasks using Fieldscope, we collect information about those tasks. This information may include things like task name, task date and time, task location, task status, and any data collected during the task. This information is used to track the efficiency and effectiveness of your tasks.
• Geofencing: Fieldscope uses geofencing to ensure that field workers complete tasks in the right location. This feature uses your device's GPS location to track your task location. This information is used to track the accuracy and completeness of your tasks.
• User interaction: When you use Fieldscope, we use cookies and other similar technologies to track your user interaction. This information helps us understand how you are using our website and application.

Data Use

Fieldscope uses the collected data in the following ways:

• Account management: We use the data to create and manage your account.
• Field task management: We use the data to track the efficiency and effectiveness of your field tasks.
• Geofencing: We use the data to track the accuracy and completeness of your tasks.
• User experience improvement: We use the data to help us understand how you are using our website and application.
• Product and service improvement: We use the data to improve our products and services.

Data Sharing

Fieldscope may share the collected data with the following people:

• Fieldscope employees: Fieldscope employees may access the data to perform their duties.
• Fieldscope partners: Fieldscope may share the data with partners to improve its products and services.
• Legal requests: If Fieldscope is faced with a legal request, it may share the data with the relevant authorities.

Data Protection

Fieldscope takes the following measures to protect the collected data:

• Firewalls and encryption: Fieldscope's servers are protected by security measures such as firewalls and encryption to protect user data.
• Access control: We restrict access to Fieldscope to authorized employees.
• Privacy training: Fieldscope employees receive privacy training.

Control of Your Data

You can control the data in your Fieldscope account. You can change your account's privacy settings or delete your account entirely.

Deletion of Personal Data

If you ask Fieldscope to delete your personal data, we will do our best to comply with your request. However, in some cases we may need to keep your personal data. For example, we may need to keep your personal data due to a legal obligation or to resolve a dispute.

Children's Privacy

Fieldscope does not collect personal data from children under the age of 13.

Changes

We reserve the right to make changes to this privacy policy. If we make any changes to this privacy policy, we will post those changes on our website.

Questions

If you have any questions about this privacy policy, please contact us at info@fieldscope.io.